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Terms & Conditions

GENERAL INFORMATION

  • By using 87Origins.com and/or placing an order, you agree to be bound by the terms and conditions set out herein (the “Terms”). Please read our Terms and Conditions carefully before placing any orders on 87origins.com

  • The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as “you”) with 87Origins through RHIM STUDIOS LIMITED (RC1265697) (“87Origins”, “us ” or “we”), at the 87Origins website, mobile website or via telephone (jointly referred to as “87origins.com”).

  • In order to shop on 87origins.com, you must be at least 18 years old and not under guardianship. You must also have a residential address in Nigeria to place an order. We currently do not ship to locations outside Nigeria.

  • The 87Origins website only offers products that we have in stock and that are published on www.87orgins.com. Not all products displayed on the website are available at any time. We reserve the right to discontinue any product at any time or cancel the dispatch of any product based on availability or quality control.

  • We may modify the contents of this Terms and Conditions from time to time. The Terms and Conditions that apply to your order will be those on 87origins.com at the time you placed your order. If you do not agree to any change to the Terms and Conditions then please immediately stop using the website.

PRICES AND DELIVERY CHARGES

  • The prices displayed on 87origins.com include the statutory Value Added Tax but do not include a delivery charge. If the VAT rate applicable on the date of the order is changed after the order has been made, the change will be reflected in the price of items without you being notified.

  • The delivery charge for each order will be the same, regardless of the size or weight of your order. The cost for each delivery method is clearly indicated at the checkout. If we are unable to deliver your order in full and have to make more than one delivery, there will not be an additional charge for any subsequent deliveries.

ORDERING

  • The ordering options available to you are via 87origins.com. For more information on how to order, please visit our How To Shop Page

  • Once you have placed your order, you will receive an email confirmation. If for any reason we are unable to fulfil your order, we will let you know as soon as possible. If we have already received payment for this order, we will attempt to refund the applicable amount using the same method used to make the payment. Sometimes alternative arrangements may be necessary, in which case our Customer Service representatives will contact you to settle the refund.

DELIVERY

  • 87Origins will take the greatest of care to be as accurate as possible when receiving and dispatching orders. We always endeavour to deliver your order to a residential address, post office or pick-up location. Please note, we only ship to home or office addresses. Unfortunately we are unable to deliver outside of Lagos State at this present time.

  • 87Origins will dispatch the approved orders as quickly as possible and in the order that they have been received. Delivery normally takes about 2 – 4 working days Monday – Friday from the day your order was placed. Delivery times may vary depending on where the order is to be delivered. Occasional delays may occur during peak periods or in the case of unexpected events. In the unlikely event that your delivery time exceeds 30 days, you may cancel your order.

  • Before you place your order, you will be informed of the expected delivery details. Shipping fees will be displayed at the checkout. You will receive a confirmation with your expected delivery details by email address.

  • If your order doesn’t arrive by the scheduled date, please contact our Customer Service team.

ORDER CANCELLATION

  • Please take your time whilst checking out via our website as once your order has been placed, we cannot edit, change or cancel. We thank you for your understanding. Please reach out to info@87origins.com for further assistance.

RETURNS & EXCHANGES

  • You have the right return your purchases within a period of 7 calendar days after the day of delivery of the goods, which means that you are allowed to change your mind and send back the goods you have received, without any obligations from your side, apart from the return shipping fees. If you have been charged for the items, you will receive a refund.

  • If you wish to return your order, please notify us by email and send your order back to us with the returns form included in your parcel. Your return must be sent within the 7 day period as outlined in section 5.1 above. We will then provide a refund, using the same method that you used to make the payment. We will do this as soon as possible! The refund will be given within at least 14 days of receiving your return, as long as we have received the items undamaged or evidence of you having sent them back. Another payment method may be used for the refund, provided that you consent to such change.

  • If the item you have received is faulty, please notify our Customer Service team as soon as possible and return the item in accordance with section 6 (Returns) below. For any items that we do find to be faulty, we will always provide a full refund. The provisions outlined herein do not limit any applicable statutory rights.

RETURNS POLICY

  • This policy applies to all purchases made online at 87origins.com & int.87origins.com.
  • Please note, unfortunately we cannot accept returns from other stores or online stores that stock 87Origins, as we operate as separate entities.
  • Items that have been purchased at full price or by pre-order are eligible for a refund or exchange excluding delivery charges.
  • Items that have been purchased on mark down are eligible for a refund or exchange excluding delivery charges.
  • Items that have been purchased during a promotional sale using a coupon code or discount applied at checkout (E.g. Black Friday & Cyber Monday, Flash Sale or VOSN) are eligible for an exchange or online credit only. 
  • For all products marked with FINAL SALE, there is a strict no returns, exchange or refund policy, unless your item is deemed faulty. All items purchased from the 87Origins Sample Sale/Final sale promotion are final sale.
  • Should they have the item available, you are able to process an exchange with us. Alternatively, we invite you to send your item back for a credit note so you are able to place a new order.
  • All items purchased using the 10% off 87FIRST are eligible for a refund online credit. 
  • Gift Vouchers may not be returned and are non-refundable.
  • 87Origins guarantees either a full refund excluding the delivery charge or to replace any items in accordance with section 5 (Withdrawal of Order). All we ask is for you to treat the product and its packaging with care - please return items undamaged and unused, with all 87Origins labels and tags intact. This means that the items should not have been damaged, soiled, washed, altered or worn (other than to try the item on).

  • For hygienic reasons underwear, swimwear or pierced jewellery can only be returned if unworn and the protective packaging is unbroken (faulty goods can of course be returned)

  • All our parcels contain a pre-printed return form for you to use if you decide to return any items. When we have approved your returned item, the return cost will be deducted from your refund. Please remember that financial responsibility for the return is yours until it reaches us. All items returned should include the completed returns form with an order reference number and your contact details. Unidentified returns may not be eligible for a refund. For faulty items 87Origins will make a full refund to you as soon as possible and at the latest within 14 days of receiving your notice of cancellation, provided we have received the items or evidence of you having sent back the items.

  • Please send your package with a recorded delivery service you trust. You are liable for damage to the garments until we receive them, so in case of a dispute, we recommend that you ensure the delivery method you have chosen is safe.

DISCOUNT CODE & OFFERS

  • All discount codes can be applied at check out. The first time purchase discount code (87FIRST - 10% off) applies to only full priced products and cannot be used to RECEIVE a further discount off products currently on sale or already on offer. Offer is limited to one use per customer.

PAYMENT METHODS

  • Credit card or debit card

You can enter your payment details at the time that you place your order using a valid credit or debit card (VISA or Mastercard). The applicable amount will be immediately reserved on your card but will not be debited until the goods have been dispatched. 87Origins reserves the right to check the validity of the credit or debit card, it’s credit status in relation to the order value and whether the address data of the purchaser is correct. We may refuse orders depending on the result of these checks.

LIABILITY

  • Nothing in these Terms shall exclude or limit our liability with regard to any matter for which it would be unlawful for us to limit or exclude our liability.

  • 87Origins is not responsible for indirect losses which are a side effect of the main loss or damage, for example loss of profits or loss of opportunity; or for failure to deliver the goods or to meet any of our other obligations under these Terms where such failure is due to an event that is beyond our reasonable control, which includes but is not limited to fire, flood, storm, riot, civil disturbance, war, nuclear accident and terrorist activity.

  • Our maximum liability to you for any loss or damage arising in connection with your order on the 87Origins website shall be limited to the total price of your order.

Handmade Products Disclaimer:

  • We use locally sourced leathers FOR OUR BAGS & LEATHER ACCESSORIES, these leatherS will have visible natural blemishes.

  • All our leather products are handmade by local artisans, one piece at a time. and may have MINOR MANUFACTURING flaws due to the local production.   

COLOURS

  • We have made every effort to display as accurately as possible the colours and composition of our products that appear on 87Origins.com. If there are colour differences between the colours shown on the website on your computer and the actual colours of the PRODUCTS, this may be due to the colour reproduction on your computer.

GUARANTEE

  • If there are faults or defects on the items that you have purchased from the 87Origins website, we abide by all statutory guarantee regulations. If you have a complaint regarding obvious material or manufacturing faults in goods that we have supplied, including damage incurred in transit, please let us know by returning the goods to us without delay by using the provided pre-printed return form.

SEVERANCE

  • If any part of these Terms is disallowed or found to be ineffective by any court or regulator, the other Terms shall continue to apply.

OWNERSHIP OF RIGHTS

  • All intellectual property rights, such as trademarks and copyrights on the 87Origins website remain with RHIM STUDIOS LIMITED and its subsidiaries or licensors. Any use of the 87Origins website or its contents, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of 87Origins

COMPANY INFORMATION

  • 87Origins is a brand owned by RHIM STUDIOS LIMITED and has its registered office in Lagos, Nigeria.

RHIM STUDIOS LIMITED
5A MosEley Road,
Ikoyi, Lagos
Nigeria
Company Registration number: RC1265697
Please note that the above address is NOT a retail store

87ORIGINS ONLINE CUSTOMER SERVICE

We are here to help. If you have questions, complaints or any concern regarding your online purchase or the website you can email us on info@87origins.com

PRIVACY POLICY 

87Origins understands your concerns about the protection of your personal information online. This privacy policy describes our practices regarding the gathering and use of information you divulge through our website, located at www.87origins.com.

When you use or purchase through our website, you agree to the collection and use of information such as your name, postal address and email address. To process orders will also require information such as your credit card number and expiry date, plus any security details that the credit card processor may require. We will not sell, share or trade any information you give to us with any third party.

Any information we request from you is to use only too provide good support and customer service and fulfill your order to the best of our abilities. Occasionally, we may send marketing email communication regarding sales information,, product updates and other correspondents. If you choose not to receive these promotional mails and would like to stop receiving them, please send an email to info@87origin.com with “UNSUBSCRIBE” as the subject line.

At 87Origins.com, we use “cookies” which allows us to collect product and purchase information from the pages you access while visiting our site. Cookies are short bits of data that’s are sent to your computer when you visit a website. Cookies allow us to identify you automatically when you visit our site so that we can personalize your experience and provide you with batter service. Cookies do not contain any personally identifiable information such your name, address or any financial information. We also use only non-personally identifiable information such as your IP address and the pages you access on our site, this information is used to help analyze problems that may occur on our site and servers, to administer our site and to improve site-related services and features. This non-personally identifiable information may also be used to gather broad demographic information and to recognize customer traffic patterns and site usage trends.

By visiting www.87origins.com you are accepting and giving consent to the terms and conditions described in this privacy policy. You also warrant that all personal information you provide to use is true, accurate, current and complete in all respects, you agree not to impersonate any other individuals or entity or to use a false name or names that you have no authorization to use.

Any changes made to our privacy policy will be posted on this page and we may place notices on other pages of the website so that you may be aware.

WHAT ARE COOKIES?

A “cookie” is a small text file that is saved to and during subsequent visits, retrieved from, your computer or mobile device. Many cookies are essential to the operation of our website. For Example to allow you to make a purchase or create an account with us. To make your browsing experience more efficient and faster the cookies on our website are also used to customise certain areas of content just for you.

87Origins uses cookies to enhance and simplify your visit to our website. We do not use cookies to disclose information to third parties. There are also third-party cookies on our sites, which we use to collect statistics in aggregate form in analysis tools such as Google Analytics and Core metrics. Some of these cookies may track your behaviour across multiple websites. There are two types of cookies persistent and temporary (session cookies). Persistent cookies are stored as a file on your computer or mobile device for a time period no longer than 24months. Session cookies are stored temporarily and disappear when you close your browser. We use persistent cookies to store your shipping country and shopping bag unless you log in. We use session cookies when to check whether you are logged in or not.

HOW TO DISABLE COOKIES

You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under "Help" in your browser. We do not respond to any do-not-track signals. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. However, please note that if you choose to disable cookies, you will not be able to take advantage of all features.

LINKS TO OTHER WEBSITES

This cookie policy does not cover the links within this site linking to other websites that don't fall under our supervision. We cannot accept any responsibility for the protection of the privacy or the content of these websites so we encourage you to read the privacy policies on the other websites you visit.

E-MAIL OPT-OUT

We communicate with users who subscribe to our services on a regular basis via email. For example, we may use your email address to confirm your request, to send you notice of payments, to send you information about changes to our products and services, and to send notices and other disclosures as required by law. Generally, users cannot opt-out of these communications, but they will be primarily informational in nature rather than promotional.

However, we provide you the opportunity to exercise an opt-out choice if you do not want to receive other types of communication from us, such as emails or updates from us regarding new services and products offered on the Sites. The opt-out choice may be exercised by ticking or un-ticking the appropriate box if such checkbox is available at the points where personal data is collected or by contacting us. We will process your unsubscribe as soon as possible, but please be aware that in some circumstances you may receive a few more messages until the unsubscribe is processed. You also may opt-out of receiving such emails by clicking on the "unsubscribe" link within the text of the email.